Customer Retention Mod
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Customer Retention Mod



This mod is the result of high demand. We have had so many site owners call about needing a way to monitor and do something about customers that were lost during checkout that we decided to offer an answer to this much sought after question. The customer retention mod does exactly what the name says....it brings back those customers that almost completed their order in your store. Enough promo talk, lets tell you how this mod works.

When a customer reaches the shipping selection of your checkout process (page 2) their order is entered into the CCP Admin Panel and is marked as Pending Payment. Most cart abandonment happens when the customer either sees the shipping charges on this page or on Page 3 of the checkout when they are asked to enter their credit card info. This is where they leave the site and you have an order in your store that is not quite completed. This mod waits for a time period that you define (default is 5 minutes) after the customer gets to page 2 of the checkout and then looks to see if the order is still Pending Payment, if it is then the customer never completed the checkout and the order status is changed from Pending Payment to Abandoned and here comes the good part ....an email is automatically sent to the email address the customer entered on Page 1 of the checkout. The email shows all of the items in their cart with their subtotal and grand total including shipping. It also offers a discount that you define (default is 10%) if the customer returns to your site and completes their order. The email shows them their new total after the discount. There are links in the email to all of the items that were in the customer_s cart as well as a link that takes them directly back to the shopping cart page where they can checkout without having to add the items again! Put an end to cart abandonment with the customer retention mod today.

Price: $129.99

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Rodney needs a dog (Orillia Packet & Times)

Christine Mitchell-Wareing unloads her shopping cart, taking her eyes off her six-year-old son for mere seconds. "I turn my head to unload the cart and he's holding the guy's leg next to me," she said.[...]

Posted on 10 March 2010 | 11:13 pm

Fresno police ID suspect in shopping cart death (The Fresno Bee)

Fresno police have named the man arrested on suspicion of homicide who was stopped after allegedly trying to use a cart to dispose of his victim's body Saturday.

Posted on 9 March 2010 | 2:05 pm

Police Identify Fresno Man Found Dead In Shopping Cart (KMPH FOX 26 Central San Joaquin Valley)

The victim of a bizarre Fresno homicide has been identified. Police say 66-year-old Robert West of Fresno was the man found dead in a shopping cart Saturday morning.

Posted on 8 March 2010 | 6:51 pm

Fresno shopping-cart body identified (The Fresno Bee)

A body that a man allegedly tried to dump into a trash bin Saturday has been identified as Robert West, 66, of Fresno, the Fresno County Coroner's Office said Monday.

Posted on 8 March 2010 | 4:09 pm

Man Found Dead in a Shopping Cart (KSEE 24 Fresno)

Fresno Police are investigating a suspicious death. On Saturday morning, officers were called to a mobile home park where a man was found pushing a shopping cart with a body in it. According to neighbors, the men were brothers. The man pushing the cart has not been identified. He is being held for questioning. The cause of death is under investigation.

Posted on 6 March 2010 | 10:10 pm

Amazon one-click patent confirmed (MacNN)

Amazon's controversial 1-click patent has been approved, after nearly four years of re-examination. The USPTO approved the online retailer's patent but added a limitation that requires the one-click system to operate in conjunction with a shopping cart model. Other e-commerce retailers would need to use both a shopping cart model, likely to be of the non-1-click variety, as well as a 1-click ...

Posted on 10 March 2010 | 4:28 pm

Man Found Pushing Body in Shopping Cart Arrested (CBS 47 Fresno)

Fresno Police say a murder suspect was the victim’s half brother.   54-year-old Juvenal Pimental was arrested after police spotted him Saturday morning, pushing a shopping cart with an unconscious man inside, near Jackson and Olive Avenues in Fresno. Police say the victim was suffering from a blunt force trauma to his upper body and later died from his injuries. Police believe Pimental injured ...

Posted on 9 March 2010 | 1:07 pm

Online Merchants Increase Sales and Web Traffic With BigCommerce Ecommerce Shopping Cart Software (Dark Reading)

CISO GUIDE: FISMA Compliance Do more than just cursory scans. Develop a holistic approach to app security. Find out how !

Posted on 10 March 2010 | 12:03 am

Behind The Scenes Of Chiditarod: Wicker Park's Food Drive And Shopping Cart Race (VIDEO, PHOTOS) (The Huffington Post)

What's Your Reaction? Chiditarod isn't the easiest event to explain.

Posted on 12 March 2010 | 6:17 pm

Volusion Makes Mobile Commerce a Reality for Thousands of Online Storeowners (Business Wire via Yahoo! Finance)

AUSTIN, Texas----Volusion, the leading provider of shopping cart software and services for online merchants, today announced the beta release of its new mobile commerce solution at SXSW Interactive.

Posted on 12 March 2010 | 9:00 am